Our Policies
Our Booking Policies
To ensure every guest enjoys a calm, elevated experience at Harmonious Haven, we kindly ask that you read and respect the following policies before booking your appointment.
Appointments & Deposits
A deposit is required to secure all appointments.
Deposits are non-refundable for no-shows or appointments cancelled within 24 hours of your scheduled time.
If you need to move or cancel your appointment, we require a minimum of 24 hours' notice. With more than 24 hours' notice, your deposit may be transferred to a future appointment or refunded upon request.
Refunds
We take great care in every service and are committed to your experience. Due to the time, energy and products involved, we do not offer refunds on services once they have been completed.
If you are unhappy with your service, please contact us within 48 business hours so we can assess and, where appropriate, rectify the issue at no additional cost.
Studio Space
To maintain the serenity of our studio, we kindly ask that no additional guests, children or pets are brought to appointments. If this presents an issue, please discuss it directly with your stylist prior to your visit.
Harmonious Haven is a shared, peaceful environment. We ask all guests to be mindful of others and help us preserve the calming, relaxing energy that makes this space so special.
